Website Accessibility

NOTE: Effective January 1, 2019, the Town of Oakland is working to bring any forms and/or other public record which it places on its website in compliance with the standards set forth in Section 508 of the Rehabilitation Act, 2.0 and AA. In addition, the Town will provide any other public records in an accessible format within a reasonable period of time following such a request. Should you need a public record made accessible pursuant to Section 508 of the Rehabilitation Act, please contact the Town Clerk's Office.

Website Accessibility

Using this Site

Welcome to the Town of Oakland website. At this time, the town is incorporating into our website the Web Page Disability Access Design Standards developed by the Office of Equality Assurance. We are pleased to provide an alternative medium for accessing information about our programs and services. To ensure you receive information in an accessible format you can get in touch with us in the following ways:

o Submit a form to request Americans with Disabilities Act (ADA)-accessible information. Please note: This form is not for requesting documents pursuant to the Florida Public Records Act.

o Contact us by phone at 407-656-1117. Users who need accessibility assistance can also contact us by phone through the Federal Information Relay Service at 1-800-877-8339 for TTY/Voice communication.

o If you have any suggestions for improving the accessibility features of our website, please contact us.

To enable us to respond in a manner most helpful to you, please indicate the nature of your accessibility problem, the preferred format in which to receive the material, the Web address of the requested material, and your contact information.

Accessibility Design Guidelines

Our website has been designed with the following accessibility guidelines in mind:

o The standard font used throughout the site has been chosen to be easily legible.

o Wherever possible, we use live text instead of graphics to reduce the download time of pages and increase your control.

o No information is exclusively conveyed using color. This doesn't mean that colors are not used to organize information; instead it means there are also other, non-color dependent ways of doing this.

o All images and hyperlinks, where appropriate, have an alternative text attribute. This means when an image or hyperlink is conveying important information its content is described with an alternative text.

o We work to comply with Section 508 as well as 2.0 A and AA referring to website accessibility standards.

o If you have difficulty accessing the site or have any comments or feedback, please do not hesitate to contact us.

 ADA Policies and Procedures

o Web Standards and Style Guide  

o Town of Oakland’s Website Accessibility Policy

ο Town of Oakland ADA Policy

o ADA grievance procedure 


o Request ADA-accessible information (Note: This for is not for requests made pursuant to the Florida Public Records Act)

o ADA complaint form

o General questions or comments about the town’s website 

 Browser Accessibility Information

Many popular browsers contain built-in accessibility tools.

o Internet Explorer Accessibility Information 

o Firefox Accessibility Information 

o Chrome Accessibility Information 

 PDF Reader

PDF reader software is required to view and print PDF documents that appear on this website. We recommend Adobe's free PDF Reader software.

o To download this program for free, visit the Adobe website.

o To read PDF documents with a screen reader please visit the Adobe Reader Accessibility website that provides useful tools and resources.

 Flash Player

Flash player software is required to view the video content on this site. We recommend Adobe's free Flash Player software.

o To download this program for free, visit the Adobe website.

o To access flash content using a screen reader please visit the Adobe Flash Player Accessibility website that provides useful tools and resources.

Supported Assistive Technology

o Latest version of JAWS for Windows

o Latest version of NVDA for Windows

o Latest Version of VoiceOver for Mac OS X

o Keyboard-Only Navigation