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The original item was published from 4/10/2020 4:11:10 PM to 5/1/2020 5:05:01 PM.

News Flash


Posted on: March 19, 2020

[ARCHIVED] Town of Oakland announces limited hours and service changes due to COVID-19

CDC Coronavirus

On Thursday, March 19, the Town Commission approved a resolution declaring a State of Emergency due to the threat of coronavirus disease (COVID-19.) The resolution is available online.

To help stop the spread of caronavirus, Orange County Mayor Jerry L. Demings has announced an Executive Order mandating Orange County residents, including those in municipalities, stay at home except for essential business and needs. The order takes effect Thursday, March 26 at 11 p.m. and will remain in place for two weeks until April 9 at 11 p.m. 

COVID-19 is thought to spread mainly from person-to-person, between people who are in close contact with one another (within about 6 feet) through respiratory droplets produced when an infected person coughs or sneezes. These droplets can land in the mouths or noses of people who are nearby or possibly be inhaled into the lungs.

Therefore, in following guidance from the CDC, the State and the County, the following protocols will go into effect beginning Friday, March 20, 2020 until further notice:

Town Hall is ClosedTown Hall 

  • Town Hall will operate with limited staffing and will be closed to the public for in-person services. This decision was made to protect our residents, especially older persons and those with underlying medical conditions—and our employees.
  • Those with questions may continue to call the main number at 407-656-1117 during normal business hours.

Utility Bill Payments

  • Residents wishing to pay utility bills are strongly encouraged to call in credit card payments to 407-656-1117 between 8 a.m. and 5 p.m. Monday through Friday, or drop their payments by cash or check in the utility payment box at Town Center or through the mail slot on the side door of Town Hall, located at 230 N. Tubb St.
  • In recognition of financial hardships that customers may experience, service disconnections for water customers have been temporarily suspended. This policy may be adjusted as the situation develops.

Planning & Zoning (Building Permits)

  • The Town of Oakland Planning & Zoning Department Offices will be limiting its hours for in-person service starting Friday, March 20, 2020.
  • Hours of operation will be limited to 11 a.m. to 1 p.m. Monday through Friday for pick up and payment of permits and drop-off of new permit applications.
  • The public is strongly encouraged to call in credit card payments between these operating hours to 407-656-1117 ext. 2105 or bring a check made payable to the Town of Oakland.
  • The below are the ONLY permit types that may be submitted via email as a PDF  to
    • Fences
    • Air Conditioning
    • Interior Renovations /Alterations (Please Call PDCS, LLC at (407) 277-9795)
    • Re-Roof
    • Windows / Doors
    • All other permit types must include a digital copy via disc or thumb drive and appropriate hard copies for the Building Official to review and must be dropped off at the Planning & Zoning Department, 301 N. Tubb St. Suite 114, between 11 a.m. and 1 p.m. Monday through Friday.
  • Permit Requirements are available online at If you have any questions, email or
  • When your permit is ready, you will be notified directly by the Town of Oakland via email.

Public Works

  • The Public Works Department at 50 E. Gulley Ave. will be closed to the public and is only open for deliveries.
  • Water and sewer services will continue to be provided in a safe and uninterrupted manner. Tap water remains a reliable and safe source of drinking water for residents.
  • Trash, recycling and yard waste will continue to be collected as normal.
  • Parks will remain open, but playgrounds are closed at Speer Park and Pollard Park. Park visitors are urged to maintain proper social distancing of at least six feet.
  • Processing of right-of-way permits will continue but will only be accepted electronically by emailing Visit for the form and instructions.

Oakland Avenue Charter School (OACS)

  • Commissioner of Education Richard Corcoran recommended that all Florida public and private K-12 school campuses extend campus closures through May 1, 2020. This recommendation follows President Donald J. Trump and the Centers for Disease Control and Prevention’s (CDC) extension of social distancing guidelines until April 30.
  • OACS staff has moved coursework online until school resumes or for the remainder of the school year. Additional information will be provided to parents as it becomes available.

Police Department

  • Oakland Police Department is operating normally with modified non-emergency responses. Fingerprinting services have been suspended until further notice. For more information, call 407-656-9797, ext. 2. For emergencies, call 911.

Fire Department

  • Orange County Fire Rescue Station 37 is operating normally providing fire and EMS services.
  • OCFRD has also activated the EOC to assist with COVID-19 response with all countywide partners and to get assistance from the State and Federal levels. OCFRD has also activated its Department Operations Center (DOC) to assist in EMS response to the COVID-19 crisis to help track any exposure related personnel. 
  • Decontamination procedures are in place to minimize cross contamination from possible COVID-19 related interactions with crewmembers.

Oakland Nature Preserve 

  • The Oakland Nature Preserve will close on Thursday, March 26 and remain closed through April 9 in compliance with Mayor Demings’ countywide stay-at-home order.

Business Tax Receipts

Events and Meetings

  • The Town Commission work session and regular meeting, scheduled for March 24, has been canceled.
  • Celebration Among the Oaks, scheduled for April 4, has been canceled.
  • All Historic Town Hall and Oakland Meeting Hall scheduled events through April have been canceled.
  • An updated list of event and meeting cancellations can be found online at

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